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The Stadthuys entrance portico in Melaka, lettered STADTHUYS above the steps

About us

A licensed operator that would rather tell you the truth about Malacca

Malacca Tours is a brand of Exotic Asia Holidays Travel & Tours, trading since 2010 from Cheras, Kuala Lumpur.

4.8 from 311 reviews
MOTAC licensed operator
16 years operating
9 AM–11 PM daily

Rating is the parent operator's Google profile, Exotic Asia Holidays Travel & Tours. Reviews were not collected on this site. Read them on Google .

What we do, and what we do not

Malacca's river cruise sells tickets at the jetty and its old town is walkable. Nobody needs a tour to see either, and we are not going to pretend otherwise on our own website.

What a good tour adds is the evening done properly: the cruise after the lights come on, a trishaw through streets you would not find alone, and the drive back to Kuala Lumpur handled. This site explains the city honestly, publishes the prices, and sells the guided evening to the people who want it lifted off their plate.

We are a brand of Exotic Asia Holidays Travel & Tours Sdn Bhd, a licensed Malaysian tour operator trading since 2010. We own the vehicles and employ the guides. When you book here, you are not booking through an affiliate that passes the job to somebody else.

A guide standing with a small group beside the Malacca River
Inside the roofless ruins of St Paul's Church on St Paul's Hill, with old tombstones propped against the walls

Licensing

The paperwork, in public

Malaysian tour operators are licensed by the Ministry of Tourism. Ours are listed here so you can check them rather than take our word for it.

Company registration (ROC)
898289M
Ministry of Tourism licence
KPL/LN/6245
MATTA membership
MA3643
Trading since
2010

Across the parent operator we hold 4.8 from 311 Google reviews. Those reviews cover all of Exotic Asia Holidays' tours, not this site alone, which is why we display them with attribution rather than as a rating of our own. Read the reviews on Google .

Tripadvisor awards

What the reviews earned us

Tripadvisor has recognised the operator behind this site every year since 2017 — six Travellers' Choice awards and three Certificates of Excellence. Both are given on sustained review scores, not applied for.

  • Tripadvisor Travellers' Choice Awards 2025
  • Tripadvisor Travellers' Choice Awards 2024
  • Tripadvisor Travellers' Choice 2023
  • Tripadvisor Travellers' Choice 2022
  • Tripadvisor Travellers' Choice 2021
  • Tripadvisor Travellers' Choice 2020
  • Tripadvisor Certificate of Excellence 2019
  • Tripadvisor Certificate of Excellence 2018
  • Tripadvisor Certificate of Excellence 2017

Tripadvisor awarded these to our parent operator, Exotic Asia Holidays Travel & Tours. They were not earned by this site.

The team

Who plans your evening

Gana, tour operations lead at Malacca Tours, by the illuminated Malacca River at dusk

Gana

Tour Operations Lead, Malacca Tours

Gana leads tour operations for Malacca Tours, a brand of Exotic Asia Holidays Travel & Tours — a MATTA and MOTAC-licensed operator trading since 2010 out of Cheras, Kuala Lumpur. He plans the guided Malacca evenings around the river cruise's best illuminated hours and the drive back to KL.

Tourism Ministry Licence KPL/LN/6245 (MOTAC-licensed operator) MATTA member (MA3643) 16 years operating guided Malacca tours

Things we are not

We are also not a booking aggregator. Every tour on this site is operated by Exotic Asia Holidays with our own vehicles and guides. If you find our tours listed on a third-party platform, they are the same tours — booking here simply puts you in direct contact with the people running them.

For destination guides beyond our own tours, our sister site MyTravelLane covers Malacca in more general detail, including cruise schedules and routes.

We book your river cruise slot before you travel. Friday to Sunday dates are not currently offered

Questions before you book?

We answer between 9 AM and 11 PM daily, on the hotline or through the contact form. No booking required to ask.

MATTA MA3643 · MOTAC KPL/LN/6245 9:00 AM – 11:00 PM MYT daily Booked direct with the operator